Should you become a Brick and Mortar, E-Commerce, or Brick and Click Operation?
The Blogtrepreneur has a great entry showing some of the pros and cons of each of the different ideas and gives you examples of each.
One thing I would say is that your only true options are E-Commerce or Brick N Click. Any retail operation no matter how small today needs to have a online presence and should have ecommerce capabilities.
Now saying E-commerce to some peoples scares them to death. They think of big expensive servers, lots of techies running around and a system very complicated run. Actually there are manyand many of them included E-Commerce options. The only thing you will have to learn is the software to design the website but there are many easy to use options.
If the concept still scares you take a class on building a website. Most Community Colleges have them and often will have them at night in order to meet your schedule.
So Bricks N Click or E-Commerce, it's your choice.