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Marketing
by John Dornoff on October 10, 2008
Do you know what your customers are saying about you?
I have mentioned before it is important to keep up and find out what your customers think about your services. Today people have many more ways to talk about how a business treats them than they had before the internet. There are such sights as Epinions, plus many other forums were your customers can talk about you good or bad and it is important for you to keep your eyes open.
The Seeds of Growth blog has great story about how a Fantastic Sam's Franchise owner turned an upset customer totally around to the point were she is actually referring her friends.
While some people can never be satisfied, make sure you do everything in your power to insure that you take care of your customers.
I have mentioned before it is important to keep up and find out what your customers think about your services. Today people have many more ways to talk about how a business treats them than they had before the internet. There are such sights as Epinions, plus many other forums were your customers can talk about you good or bad and it is important for you to keep your eyes open.
The Seeds of Growth blog has great story about how a Fantastic Sam's Franchise owner turned an upset customer totally around to the point were she is actually referring her friends.
While some people can never be satisfied, make sure you do everything in your power to insure that you take care of your customers.
Permalink: What is Being Said about You?
Tags:
Small
Business
Management
Marketing
Opinion
Customer
Service
Customer
Opinion
business
small+busines
Trackback: http://publish.creative-weblogging.com/publish/mt-tb.pl/135931
Mr Wong
Vote for What is Being Said about You?:
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Response from:
ThePowerStocks.com Team
(10/14/08 5:07am)
Response from:
neon tabela
(10/07/09 8:16am)
Your site is very easy in terms of expression and open. I think everyone who enters your site is very gratifying, but also sharing a very nice opportunity to give..
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Here’s our market view on American stock market for 13th October, 2008
You all know my opinion - we have the characteristics of at least "a" bottom. Look at the scoreboard - Dow and S&P 500 down 18% last week, in only a week. If that doesn't show irrational dumping the only other environment that probably would is an official end of the world pronouncement from on high.
The VIX Index (69.96) soared to a record high; bears at extreme high levels, bulls no where to be found; valuation levels the best since Black Monday, October 19, 1987. And back then you could buy AAA long term munis yielding 10% or better vs. around 4.75% today.
No one can call bottom in advance with confidence, but we can correctly report that the conditions for at least a bounce are in place, assuming we are not headed for a 1929 depression.
We are not, but don't take my word on this. Last Tuesday, Oct. 7, Gary Becker the 1992 Nobel economic laureate, professor of economics at the University of Chicago stated in the Wall Street Journal - "we're not headed for a depression."
He states, "World economic growth will recover once we are over the present severe difficulty." Also he states, "Although it is the most severe financial crisis since the Great Depression of the 1930's it is a far smaller crisis, especially in terms of the effects on output and employment."
ThePowerStocks.com Team
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