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So what is the difference between a secretarial service and a virtual assistant?
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The Gritty Virtual Assistant has a posting that goes over what the difference is and it has largely to do with what a Virtual assistant can do for you.
As you may recall from previous post, I recommend that small business owners outsource some work so that you can concentrate on running your business and a Virtual Assistance may be the service you need. Remember, outsourcing is fine so long as it will not affect your customer service.
We have all heard the horror stories of companies doing overseas outsourcing of their customer service centers. This directly contributes to lower customer service which means it is bad for your bottom line. However a Virtual Assistant will handle things that happened behind the scene so customer service is not affected.
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