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Human Resources
by John Dornoff on May 9, 2008
So what is the difference between a secretarial service and a virtual assistant?
© umbex
The Gritty Virtual Assistant has a posting that goes over what the difference is and it has largely to do with what a Virtual assistant can do for you.
As you may recall from previous post, I recommend that small business owners outsource some work so that you can concentrate on running your business and a Virtual Assistance may be the service you need. Remember, outsourcing is fine so long as it will not affect your customer service.
We have all heard the horror stories of companies doing overseas outsourcing of their customer service centers. This directly contributes to lower customer service which means it is bad for your bottom line. However a Virtual Assistant will handle things that happened behind the scene so customer service is not affected.
© umbex
The Gritty Virtual Assistant has a posting that goes over what the difference is and it has largely to do with what a Virtual assistant can do for you.
As you may recall from previous post, I recommend that small business owners outsource some work so that you can concentrate on running your business and a Virtual Assistance may be the service you need. Remember, outsourcing is fine so long as it will not affect your customer service.
We have all heard the horror stories of companies doing overseas outsourcing of their customer service centers. This directly contributes to lower customer service which means it is bad for your bottom line. However a Virtual Assistant will handle things that happened behind the scene so customer service is not affected.
Permalink: Virtual Assistance
Tags:
Small
Business
Financing
Operations
Human
Resources
Virtual
Assistants
business
virtual+assistant
Trackback: http://publish.creative-weblogging.com/publish/mt-tb.pl/122843
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Vote for Virtual Assistance:
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Rating: 7.75 out of 4 vote(s) cast.
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Response from:
Yoktom
(05/09/08 11:26am)
I agree that VA's are the way to help maximize your business potential in a slowing economy. However-it is important to know that all VA's are not based in India - or even overseas! I am a VA myself, and contract my services through a company here in the US called Team Double-Click.
Response from:
John D
(05/09/08 4:43pm)
Actually when I was talking about overseas, I was referring to companies that have sent their customer service call centers overseas not VA's.
Response from:
Jimmy
(06/06/08 6:35am)
Great post! You just tell the unique things of a VA service!
We are the largest VA service provider in China.
BPOVIA is much better virtual assistant provider compare to Getfriday.
We compared the Cost, Signup Process, Payment Process, Cancellation of Service, Refund Policy of 2 companies.
Please read the full article here:
http://www.bpovia.com/blog/china-outsourcing/bpovia-vs-getfriday.html
We are the largest VA service provider in China.
BPOVIA is much better virtual assistant provider compare to Getfriday.
We compared the Cost, Signup Process, Payment Process, Cancellation of Service, Refund Policy of 2 companies.
Please read the full article here:
http://www.bpovia.com/blog/china-outsourcing/bpovia-vs-getfriday.html
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