Outsourcing?
Filed in archive Operations by John Dornoff on November 26, 2007

The Clerical Solution-Virtual Assistant Blog has an entry called A Strategic Solution for business that discusses outsourcing.
However, I would recommend you only outsource in areas that your customers cannot see. I would not recommend you outsource anything that could directly affect your customer's experience with your business.
This is the mistake many technology companies are making today. They will outsource important functions like customer service to outside organizations and in the long run the customer gets worse customer service and the company is directly affected.
Outsourcing can help your bottom line, just insure that you are outsourcing in the right areas that will not hurt your company in the long run.
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